Privacy Policy Last Updated: 05-03-2026
At TabiyatCare, we respect your privacy and are fully committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have when you use our website or place an order with us.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Account Information: Your email address and password when you create an account
- Order Information: Your full name, shipping address, and phone number required to process and deliver your order
- Payment Information: We only record that payment was made. We do not store any card or bank details on our servers
- Communication Information: Messages or queries you send us via email, WhatsApp, or our contact form
- Technical Information: Basic website usage data such as IP address, browser type, device information, and pages visited — collected for security and analytics purposes
2. How We Use Your Information
We collect and use your information only for legitimate business purposes, including:
- Processing and managing your orders
- Delivering products to your provided address
- Contacting you regarding your order, delivery updates, or support queries
- Sending order confirmations and delivery notifications via WhatsApp or SMS
- Improving our website, products, and overall customer experience
- Preventing fraud and ensuring the security of our platform
- Complying with legal obligations if required
We will never use your information for purposes beyond what is described in this policy without your explicit consent.
3. Protection of Your Information
TabiyatCare takes the security of your personal information seriously. We have put in place reasonable technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure.
Our security measures include:
- Secure website connections using SSL encryption (HTTPS)
- Restricted access to customer data — only authorized staff can view it
- Regular review of our data collection and storage practices
- No storage of payment card details on our systems
While we take all reasonable steps to protect your information, please note that no method of transmission over the internet is 100% secure.
4. Sharing of Information
TabiyatCare does not sell, trade, or rent your personal information to any third party. We may share limited information only in the following situations:
- Courier Partners: We share your name, address, and phone number with trusted courier services solely for the purpose of delivering your order
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request
- Business Protection: We may share information to protect the rights, property, or safety of TabiyatCare, our customers, or others
All third parties we work with are required to handle your information responsibly and only for the purpose it was shared.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and cart items
- Analyze website traffic and performance
- Improve website functionality and user experience
- Run advertising and retargeting campaigns on platforms like Facebook and Google
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of some parts of our website.
6. Marketing & Communications
If you have placed an order with us, we may occasionally send you updates about new products, offers, or health tips via WhatsApp or SMS. These communications will always be relevant to our herbal products.
You can opt out of marketing messages at any time by:
- Replying STOP to any WhatsApp message
- Contacting us directly at contact@tabiyatcare.com
Opting out of marketing will not affect your order-related communications.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:
- Maintaining your order history and account records
- Resolving disputes or complaints
- Complying with legal and regulatory requirements
Once your data is no longer needed, it is securely deleted from our systems.
8. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately and we will delete it.
9. Third Party Links
Our website may contain links to third party websites such as social media platforms or payment gateways. TabiyatCare is not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third party websites you visit.
10. Your Rights
As a user of our website, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data where applicable
- Withdraw consent for marketing communications at any time
- Ask us how your data is being used
To exercise any of these rights, please contact us using the details below.
11. Your Consent
By using our website and placing an order, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.
12. Changes to This Policy
TabiyatCare may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: contact@tabiyatcare.com
- WhatsApp / Phone: +92 300 13 76763
- Support Hours: Monday to Saturday, 9:00 AM to 7:00 PM (PKT)
- Response Time: Within 24 working hours
We appreciate your trust in TabiyatCare. Your privacy matters to us and we are committed to handling your information with care and transparency.